Enhancing Call Center BI with Web Intelligence 4 1 Visualization

Join the Let’s Speak BO Webinar experience in a fascinating customer case study with Michael Gurtler, Freeport-McMoRan, as he shares how his organization discovered new features that began to rival the interactive capabilities of other BI products in the marketplace.

Mike Gurtler, an FCX BI leader, will demonstrate Call Center Reporting and how his organization put to use input controls, interactive chart elements, and drill through reporting to provide a better BO experience for their end users.